AADD - Safe Rides Home

These terms cover your use of the AADD app and the AADD24 website. Using either one means you accept them.

1. What AADD Is

AADD is run by service members who volunteer their own time and their own vehicles. Each base runs its own program: its own volunteers, its own hours, its own service area. AADD24 provides the app and the website those programs use.

Rides are free. Nobody is paid, tips are not part of the program, and there is nothing to buy in the app.

2. A Ride Is Not Guaranteed

Whether a ride happens depends on volunteers being on shift and available at that moment. Requests can go unanswered, and a request that finds no driver is closed after fifteen minutes.

Service also depends on your base operating that night, on the request coming from inside the base's service area, and on the app and its servers working. Any of those can be unavailable.

3. Who Can Use It

• Service members, their families, and others your base includes in its program
• You must be old enough to hold a valid account under your base's rules
• One account per person, with accurate information
• Your account is yours. Do not share your password or let somebody else request rides as you

4. Riders

When you request a ride, you agree to:

• Be at the pickup location you gave, and be reachable
• Treat the volunteer driving you with respect
• Wear a seat belt and follow reasonable requests from your driver
• Not bring open containers, illegal substances, or weapons into a volunteer's vehicle
• Cancel through the app if your plans change, rather than leaving a driver waiting

A driver can end a ride, and refuse to start one, if a passenger is violent, threatening, or unsafe to transport.

5. Volunteers

Volunteering as a driver or dispatcher means confirming, each shift, that:

• You have consumed no alcohol or drugs in the past 24 hours and are fit to drive
• You hold a valid driver's license and current insurance on the vehicle you are using
• Your vehicle is safe to drive and has working seat belts for your passengers
• You will obey traffic laws, and you will not use the program to go anywhere other than picking up and dropping off
• You will keep what you see and hear on a ride to yourself

You drive your own vehicle, on your own insurance, as a volunteer. AADD24 does not insure you, does not employ you, and does not direct how you drive.

6. Confidentiality

We do not report your ride to your chain of command, except in the circumstances below. Administrators at your base can see the ride records for their own base, and the app shows members under a pseudonym on the screens where a name is not needed.

We may pass information to base leadership, security forces or the police when:

• someone is assaulted, threatened or in a fight, whether that is the rider, the driver or anyone else
• there is unwanted sexual contact, or pressure for it
• someone is seriously injured or needs medical help
• a vehicle is damaged or property is taken
• a court order, subpoena or other legal process requires it

Apart from those, what happens on your ride stays with your driver and the dispatcher on duty. The Privacy Policy covers what is collected and who sees it.

7. Losing Access

A base can limit how many rides a member requests in a week, or suspend an account. The reasons are the ones you would expect:

• Repeatedly requesting rides and not being there when the driver arrives
• Abusive or unsafe behavior toward a volunteer
• Damage to a volunteer's vehicle
• Using the service for something other than getting home safely
• Creating accounts under false information

You can ask your base's program about a restriction, and you can delete your account at any time through the removal page.

8. What We Are Responsible For

AADD24 provides the software. The rides are given by volunteers, in their own vehicles, under their own insurance, organized by each base's program.

The service is provided as it is. We do not warrant that it will be available at a given moment, that a ride will be found, or that the app will be free of faults. To the extent the law allows, AADD24 is not liable for what happens during a ride, for a ride that does not arrive, or for decisions made because the app was or was not available.

Nothing here limits liability that cannot be limited by law.

9. Your Base's Program

Each base sets its own hours, service area, forms, and volunteer roster, and administers its own members. Questions about how your base runs AADD, including restrictions and shifts, go to your base's program, not to us.

10. Changes

These terms change as the program does. The date at the bottom of this page says when they were last revised, and continuing to use the app after a change means accepting it. Substantial changes are announced in the app.

11. Governing Law

These terms are governed by the laws of the United States and, where state law applies, the State of Florida, without regard to conflict of law rules.